With 10 years of enterprise-level IT experience, a passion for learning, and a proven track record of success, I am confident in my ability to make a valuable contribution to your organization. Let’s work together to achieve success.

Allow me to introduce myself. My name is William D. Friend Jr., but I prefer to go by Bill.

I am a highly trusted, adaptable team player, as well as a self-motivated and self-led individual with over 15 years of remote work experience. I am known for my easy-going nature and ability to learn quickly and think creatively under pressure.

I am an accomplished IT Business Analysis IV professional with a decade of enterprise-level experience. I currently serve as an administrator for our global PTC Windchill PLM system and as the sole CAD Administrator for all enterprise CAD systems and applications. I also provide support to 2,800+ PTC Windchill PLM users and 400+ CAD users globally.

I invest much of my free time into my personal growth, particularly in the areas of cloud services, cybersecurity, networking, and AI technology. I maintain a Homelab server running Proxmox VE, a Debian Linux-based type 1 hypervisor virtualization environment that sits on a professional-grade network with multiple VLANs and redundant WAN connections.

I am currently enrolled in the iCollege CompTIA Security+ course and TryHackMe Cyber Security SOC Level 1 learning path. I have recently completed a number of cybersecurity learning paths, including Junior Penetration Tester, and am currently ranked in the top 3% of TryHackMe’s 1.7+ million users.

As for other personal interests, if you don’t find me outside by a campfire, paddleboarding, cooking on the grill, or sightseeing, you will find me traveling the country in our recreational vehicle with my wife, two dogs, and a Macaw Parrot.

Please do not hesitate to reach out to me if you have any questions. Please see my full LinkedIn profile for more details.

Have a great day,

William D. Friend Jr. (Bill)